Start Your 21 Days Free Trial
(No Credit Card Required)
MAU<10000 Permanent Free, the more MAU, the higher Discount.

Pick Your Plans

monthly annual (10% off)



Additional Member $59/mo
  • In-App Messaging
  • In-App Native FAQs
  • Internationalized Knowledge Base
  • Pre-defined canned Responses
  • Custom Branded Web Help Center
  • Real Time Automations
  • Advanced Workflow Management
  • Real Time Ticket Routing
  • Team Management
  • Email Ticketing
  • Smart Views
  • Dedicated Account Manager
ai premium best value
Ai Premium


Additional Member $85/mo
$1.8/1000 Monthly Active Users
  • All BASIC included
  • Bot Servant
  • Bot Stories
  • Machine Learning
  • Hotwords
  • Robot Issues Analysis
  • Chatroom Analysis
  • Self-service Form (100 Free Included)
  • Facebook Messenger Auto Reply
  • WeChat AutoReply
  • Store Review Reply
  • Operation Module (Announcements, Strategies, News)
  • Deep Insight
Add Feature(s)
Add features based on the size of your customer service team and MAU.
  • Auto-Translation
  • Inspection Robot
  • Questionnaire
  • Operation Daily Mail
  • Problem Warning Function
  • CRM
  • App Indexing & Spotlight
  • VIP Real Time Chat
  • Form statistics


A Monthly Active User (MAU) is defined as any unique device that has opened your app during the month.
Sure, you can upgrade your plan at any time. We'll start charging you the new monthly rate at your next scheduled payment date.
We give you 21 days to download & integrate AIhelp in your mobile app. We won't ask you for your credit card details until after these 21 days.
We bill monthly, so you'll be charged for your plan at the end of your 21 days trial with the renewal date occurring one month from that time. You will be given advanced notice when your renewal date is approaching.
You can pay for any of the AIhelp plans with your Visa, MasterCard, or American Express credit card. SSL encryption and Level 1 PCI Compliance ensure that your data stays secure.
No, we don't charge extra for multiple platforms. If you have an iOS and Android app we aggregate the number of monthly active users (MAU), across both platforms.