Mobile Legends
Mobile Legends
Mobile Battleground : Blitz
Mobile Battleground
Mobile Battleground - Frontline
Mobile Heroes
Puzzle Ark
All platforms
Android
iOS
Web
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CONTACT US
Online CS
Hot Issues»
Why can I not find my friend?
What reward can I get when the season of the ranked game ends?
Will there be the offline mode?
How is ranking decided if players have same amount of stars?
Why am I always matched with weaker players?
View all 30 questions in Hot Issues →
New Player Guide»
Is it possible to switch to another hero after choosing one?
How long does a 5v5 Mobile Legends: Bang Bang battle take?
How do I level up my character? What gains do I get after leveling up?
What is credit score?
how do I add friends in the game?
View all 20 questions in New Player Guide →
Match Guide»
How do I start a battle?
How do I upgrade and cast abilities?
How do I buy gear in battles?
How do I cancel casting a ability?
What do defense turrets do?
View all 12 questions in Match Guide →
Heroes&Skins»
What types of heroes are there? What are their characteristics?
Are Weekly free heroes always free?
Is there a free trial when new heroes are released?
Will there be more new heroes?
Will there be more exchangeable skins?
View all 8 questions in Heroes&Skins →
Store & Events»
Buying Heroes
Buying Skins
Buying Packs
Can I reset the excluded rewards?
How to get MSC avatar border/frame?
View all 6 questions in Store & Events →
Account Problem»
Don't share your account information!
How do I bind my account?
How to create a new game account on the same device?
How to continue the old game progress on other device?
How to retrieve lost account
View all 11 questions in Account Problem →
Diamonds,BP and Payments »
I have no credit card. How can I buy diamonds?
High Risk Warning from Google When Making a Purchase
I have not received an item that I bought. What should I do?
Play Store Error Codes
Accepted Payment Methods (IOS&Android)
View all 17 questions in Diamonds,BP and Payments →
Business Cooperation»
Business Cooperation
Connection & Performance»
Why is the game so laggy? How can I fix it?
Why can't I find a match or why is it taking so long?
What are the Android device requirements to run Mobile Legends: Bang Bang?
The game froze for a long time and didn't respond when I making an update.
How do I clear the game's cache on Android?
View all 12 questions in Connection & Performance →
Stay Safe and Play Fair»
Is there a penalty for going AFK/being unresponsive?
Is there a penalty for abandoning a game?
What if others feed themselves to the enemy on purpose?
How to report feed,afk , insulting and cheating players during the battle
Notice About Account Security
View all 9 questions in Stay Safe and Play Fair →
Privacy Policy & Terms of Service»
Privacy Policy
Terms of Service
Parents Guide»
My child or I accidentally made an in-app purchase. How do I see about a refund?
I've received a bill for a purchase I didn't make. What should I do if I suspect fraudulent activity?
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